This Privacy Policy explains what personal data tablet plus collects from Filipino players, how we use and protect that information, and what rights you have under Philippine data protection law. By using our platform, you agree to the practices described here.
Last updated: June 2025 · Applies to all registered users in the Philippines
What We Gather
When you register for a tablet plus account, we collect your full name, date of birth, email address, and a username of your choice so that we can create and manage your player profile. We may also request a valid government-issued ID or similar document as part of our Know Your Customer process, which is required under Philippine regulations applicable to online gaming platforms. This identity data is used exclusively for account verification, fraud prevention, and regulatory compliance — it is never sold to external marketing companies or data brokers. If you update your profile details at any time, the revised information replaces the previous version in our records. Keeping your account data accurate and current is important, as incorrect details may delay withdrawals or account verification steps.
Every deposit, withdrawal, and bet placed through the tablet plus platform generates a transaction record that we retain for accounting, audit, and compliance purposes. This includes the transaction amount in Philippine pesos (PHP), the payment method used, the timestamp, and the outcome where applicable. We do not store full card numbers or complete bank account credentials on our servers; payment processing is handled by regulated third-party payment providers that operate under their own security standards. Transaction history is accessible to you at any time through your account dashboard, giving you a clear view of all financial activity on your profile. We may share anonymised, aggregated transaction data with our licensing authority upon request, but individual transaction details are never disclosed to unrelated third parties.
As you browse and play on the platform, we automatically collect information about how you interact with our services — including the pages you visit, the games you play, session durations, device type, browser version, and IP address. This usage data helps us understand what features Filipino players find most valuable, identify technical issues before they affect other users, and personalise your experience where you have opted in to personalisation. We do not use this data to build profiles for sale to advertisers, and we do not share individual usage logs with third-party marketing platforms. Aggregate behavioural data — with all personal identifiers removed — may be used internally for product improvement and platform development. You can review our use of cookies and tracking technologies in the section below.
When you contact our support team by email or through the platform's live chat, we retain a record of the conversation, including your name, contact details, the nature of your query, and any attachments you provide. This data is used solely to resolve your issue, improve our support quality, and maintain a record in case the matter requires follow-up. Support conversations are accessible to a limited number of trained staff members and are never shared outside the platform except where required by law. If you subscribe to platform notifications or promotional updates, we store your communication preferences and apply them consistently; you may update or withdraw these preferences at any time through your account settings. We do not use support conversations to retarget you with third-party advertising.
How We Use It
Every piece of data we collect serves a specific, lawful purpose. Below is a clear breakdown of how your information is used on the tablet plus platform.
Your name, email, and login credentials are used to create, maintain, and secure your player account. We send transactional notifications — such as deposit confirmations and withdrawal status updates — to the email address on file. These communications are not optional as they are essential to operating your account safely and transparently. Account management data is retained for as long as your account remains active and for a legally required period after closure.
IP addresses, device fingerprints, and login activity are monitored continuously to detect and prevent unauthorised access, account takeovers, and fraudulent transactions. When suspicious activity is identified, we may temporarily suspend an account and contact you to verify your identity before restoring access. These security measures protect both your funds and the integrity of the platform for all Filipino players. We do not use security data for any purpose other than protecting accounts and complying with our regulatory obligations.
Anonymised usage data helps our product team understand which features work well, which need improvement, and what new functionality would benefit players most. We use aggregated analytics — never individual-level profiles — to guide decisions about game selection, payment options, mobile interface updates, and responsible gaming tools. No personal identifiers are attached to analytics data used for product development. Your privacy is preserved while still allowing us to build a better experience for the entire Philippines player community.
As a licensed online gaming platform serving Filipino players, we are required by law to retain certain records for a minimum period and to produce them upon request from the relevant regulatory authority. This includes identity verification documents, transaction histories, and account activity logs. We comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and all related implementing rules. Data retained for compliance purposes is stored securely and accessed only by authorised personnel with a legitimate need.
We analyse play patterns — including session frequency, deposit amounts, and betting behaviour — to identify players who may be exhibiting signs of problem gambling. This analysis is used to proactively offer responsible gaming tools, intervention prompts, or account restrictions where appropriate. All responsible gaming processing is done in the interest of player welfare, not for commercial gain. You can review the full range of available tools on our Responsible Gaming page and apply limits to your own account at any time.
If you opt in to promotional communications, we may use your email address and platform preferences to send you information about new games, sports betting markets, seasonal offers, or platform updates. Participation in marketing communications is entirely voluntary — you will not be disadvantaged in any way by declining. Every marketing message includes a clear unsubscribe link, and you can also manage notification preferences directly within your account settings at any time. We never share your contact details with external marketing companies.
Your Rights Under PH Law
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have specific, enforceable rights regarding your personal information. tablet plus is committed to honouring these rights promptly and without unnecessary barriers.
You may request a copy of all personal data we hold about you at any time. We will provide this within a reasonable timeframe and in a format that is clear and understandable. Access requests can be submitted to [email protected].
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Many basic details can be updated directly through your account settings; for more substantial corrections, contact our support team.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal obligations to retain certain records. Erasure requests are reviewed on a case-by-case basis and processed within 30 days.
You may object to certain types of data processing, including processing for direct marketing purposes. Where you exercise this right, we will stop using your data for that purpose immediately. Objections to legally required processing may be reviewed but cannot always be accommodated.
Where technically feasible, you may request your personal data in a structured, machine-readable format so that you can transfer it to another service provider. Portability requests are handled by our support team and processed within a reasonable timeframe.
If you believe your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). We encourage you to contact us first at [email protected] so we can attempt to resolve the matter directly and promptly.
tablet plus uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and gather anonymised usage statistics that help us improve the platform for Filipino players. Essential cookies — those required for the platform to function correctly — are placed automatically when you visit our site and cannot be disabled without breaking core functionality such as login sessions and account security. Optional analytics cookies, which help us understand how players navigate the platform, are only set with your consent where required by applicable law. You can manage or withdraw your cookie preferences at any time through your browser settings; most modern browsers allow you to block or delete cookies selectively without affecting your ability to use the site entirely. We do not use advertising trackers or pixels from third-party advertising networks, meaning your browsing behaviour on our platform is not shared with external ad marketplaces.
For all privacy-related enquiries, data access requests, correction requests, or complaints, you can contact our dedicated privacy team by email at [email protected]. Please include your registered username and a brief description of your request so that we can route it to the correct team member quickly. We aim to acknowledge all privacy requests within two business days and to resolve them fully within 30 calendar days. If your request requires additional verification — for example, to confirm your identity before releasing personal data — we will let you know as soon as possible and explain what is needed. We do not charge any fee for handling data rights requests made in good faith. If you have questions about these practices or about the Philippine Data Privacy Act more generally, our FAQ page contains additional guidance that may be helpful.
Now that you know how tablet plus protects your data, you can enjoy sports betting, slots, and casino-style games knowing your information is in safe hands. Create your free account today — it only takes a minute.